An ongoing TV Licensing phishing campaign that begun in September 2018 has been identified by the National Fraud Intelligence Bureau. There have been over 250 crime reports made in relation to the campaign with cumulative losses in excess of £2 million.
Individuals receive a TV Licensing phishing email with links to a convincing-looking website. The website requests that the victim provides personal and financial details. The victims subsequently receives a phone call from a fraudster claiming to be from the fraud department of the victim’s bank. The fraudsters convince victims they are genuine banking staff by providing some of the personal details that were obtained using the fake TV Licensing emails and websites. The fraudster states that the victim’s account has been compromised, possibly by a phishing scam they may have fallen victim to recently, and states that they need to transfer their money to a new ‘safe account’.
How you can protect yourself:
- Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
- Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licensing.
- Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.
What to do if you’ve fallen victim:
- Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.
- If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results.
- If you have been a victim of fraud or cyber-crime, report it to Action Fraud at actionfraud.police.uk, or by calling 0300 123 2040.